Many thanks for visiting the site of JRMediChem. If you'd like further help, for all sales based inquiries, please email to: sales@JRMediChem.com. All emails are answered within 24 hours.
FAQ
Q: How to search a product?
A: There is a search bar on the product page. You can search a product by its CAS
number or by its partial name even by structure!
Q: Do you make all the compounds listed in your website?
A: Well, the accurate answer is that all those listed compounds are available. Some
of the compounds are "ours" and manufactured in our own factories. Some of the
compounds are from other manufacturers with whom we have drop-shipping agreements. Some of
the compounds are even from our competitors since we know they have. We try our best to
serve our customers’ needs; However, if you would like to directly order from the
manufacturers, please ask us, we are happy to refer you to them.
Q: Does JRMediChem offer bulk discounts?
A: Yes, we offer discounts for bulk orders and sometimes the discount can be as
deep as 80% off the regular retail prices since they are directly shipped from the
manufacturing sites; please e-mail your order to us
or fax it to 888-253-3498, indicating the bulk amount requested. The discounts will be
reflected in the quotation we send to you. We also have promotions on selected
products/services periodically.
Q: How do I place an order on-line?
A: 1. Create a new account or login to your existing on-line account.
2. To find your desired product, you may browse through the directory and order products
individually by clicking on "Add to Cart" at the page of each product. To order
multiple items, just keep adding the items to the Cart.
3. When you are finished shopping, review your order and delete items you don’t want.
4. When you decide to order, just click on the "Order" icon at the bottom of the
Cart page. Fill in quantity and the required information. Click the "submit"
icon.
5. Log out your account by clicking on "Logout" icon at the right side of the
"My Account" icon.
6. A sales representative will contact you within 24 hours to finalize your order.
Q: How do I open a new on-line account?
A: 1. Log on to our website at www.JRMediChem.com.
2. Click on "My Account" icon on top of the page.
3. Click on "Start an Account" in the login page.
4. Choose your preferred Customer ID# and password. It can be a number or a word.
5. Fill out all the required information and click on submit.
6. An e-mail confirmation will be sent to you.
Q: What is the difference between Quote and Inquire?
A: There are three choices in the Cart page after you adding a product into the Cart --- continue, quote and inquire. When you finish shopping, click on "quote" if you already has an account with us or you are going to set up one ; click on "inquire" if you don't want to have an account with us, and you just want to give us your minimum contact information.